Ticket24

professional ticketing system for bitrix24 platform

  • 1 700+tickets every day
  • 3 000+trusted companies
  • 500 000+users

Ticket24 installation instructions in FIVE languages

Русский

Инструкция по установке Ticket24!

English

Installation instructions for Ticket24!

Spanish

Instrucciones de instalación para Ticket24!

Brazilian

Instruções de instalação do Ticket24!

German
Installationsanleitung für Ticket24!
Full overview of Bitrix24 ticketing system Ticket24.pro

About Ticket24

A fully integrated ticketing system to Bitrix24 platfrom. It is the important step to building a great customer experience. It's a central hub for all your customer questions, requests, and concerns. Above all, it gives you a complete picture of each customer, so you can offer the right support.

3000+
trusted companies
Ticket24.pro
team

$25.00
per month

  • Personal cabinet for each client
  • Chat with a client from a task
  • Setting tickets status
  • Sending a copy of ticket chat to the client's email
  • Automatic password generation for each new client
  • The name and Logo of your company in clients personal cabinet
  • Up to 10 groups for tickets to meet your SLA with clients
  • Differentresponsible person for different group
  • Standart Bitrix24 Reporting and analytics tools
  • Data and file storage
  • Bitrix24 automations & workflows
  • Tickets prioritization
  • Automations & workflows base on ticket prioritization
  • Ticket type selection
  • Ticket department selection
  • Ability to send a copy of the ticket to multiple emails
  • Online support from the EMCsoft team
  • up to 3 agents
  • up to 100 tickets per month
  • up to 5 Mb for attachment
Ticket24.pro
self-hosted on our server

$45.00
per month

  • Personal cabinet for each client
  • Chat with a client from a task
  • Setting tickets status
  • Sending a copy of ticket chat to the client's email
  • Automatic password generation for each new client
  • The name and Logo of your company in clients personal cabinet
  • Up to 10 groups for tickets to meet your SLA with clients
  • Differentresponsible person for different group
  • Standart Bitrix24 Reporting and analytics tools
  • Data and file storage
  • Bitrix24 automations & workflows
  • Tickets prioritization
  • Automations & workflows base on ticket prioritization
  • Ticket type selection
  • Ticket department selection
  • Ability to send a copy of the ticket to multiple emails
  • Online support from the EMCsoft team
  • Unique company domain
  • Client interface branding
  • Adding new fields when creating a ticket
  • Business logic customization
  • up to 12 agents
  • up to 1000 tickets per month
  • up to 50 Mb for attachment 
Ticket24.pro
self-hosted on your server

$65
per month

  • Personal cabinet for each client
  • Chat with a client from a task
  • Setting tickets status
  • Sending a copy of ticket chat to the client's email
  • Automatic password generation for each new client
  • The name and Logo of your company in clients personal cabinet
  • Up to 10 groups for tickets to meet your SLA with clients
  • Differentresponsible person for different group
  • Standart Bitrix24 Reporting and analytics tools
  • Data and file storage
  • Bitrix24 automations & workflows
  • Tickets prioritization
  • Automations & workflows base on ticket prioritization
  • Ticket type selection
  • Ticket department selection
  • Ability to send a copy of the ticket to multiple emails
  • Online support from the EMCsoft team
  • Unique company domain
  • Client interface branding
  • Adding new fields when creating a ticket
  • Business logic customization
  • All ticket data is stored on your server
  • unlimited agents
  • unlimited tickets per month
  • unlimited for attachment
  • JSON API included*

How the application is installed


Go to Bitrix24 marketplace


Send to the client a link to "clients  personal cabinet"


Install Ticket24



work effectively with your clients!


Our services

What we do

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