Ticket24

professional ticketing system for bitrix24 platform

  • 1 700+tickets every day
  • 3 000+trusted companies
  • 500 000+users
Full overview of Bitrix24 ticketing system Ticket24.pro

About Ticket24

A fully integrated ticketing system to Bitrix24 platfrom. It is the important step to building a great customer experience. It's a central hub for all your customer questions, requests, and concerns. Above all, it gives you a complete picture of each customer, so you can offer the right support.

3000+
trusted companies
Ticket24.pro
team

$25.00
per month

  • Personal cabinet for each client
  • Chat with a client from a task
  • Setting tickets status
  • Sending a copy of ticket chat to the client's email
  • Automatic password generation for each new client
  • The name and Logo of your company in clients personal cabinet
  • Up to 10 groups for tickets to meet your SLA with clients
  • Differentresponsible person for different group
  • Standart Bitrix24 Reporting and analytics tools
  • Data and file storage
  • Bitrix24 automations & workflows
  • Tickets prioritization
  • Automations & workflows base on ticket prioritization
  • Ticket type selection
  • Ticket department selection
  • Ability to send a copy of the ticket to multiple emails
  • Online support from the EMCsoft team
  • up to 3 agents
  • up to 100 tickets per month
  • up to 5 Mb for attachment
Ticket24.pro
self-hosted on our server

$45.00
per month

  • Personal cabinet for each client
  • Chat with a client from a task
  • Setting tickets status
  • Sending a copy of ticket chat to the client's email
  • Automatic password generation for each new client
  • The name and Logo of your company in clients personal cabinet
  • Up to 10 groups for tickets to meet your SLA with clients
  • Differentresponsible person for different group
  • Standart Bitrix24 Reporting and analytics tools
  • Data and file storage
  • Bitrix24 automations & workflows
  • Tickets prioritization
  • Automations & workflows base on ticket prioritization
  • Ticket type selection
  • Ticket department selection
  • Ability to send a copy of the ticket to multiple emails
  • Online support from the EMCsoft team
  • Unique company domain
  • Client interface branding
  • Adding new fields when creating a ticket
  • Business logic customization
  • up to 12 agents
  • up to 1000 tickets per month
  • up to 50 Mb for attachment 
Ticket24.pro
self-hosted on your server

$99
per month

  • Personal cabinet for each client
  • Chat with a client from a task
  • Setting tickets status
  • Sending a copy of ticket chat to the client's email
  • Automatic password generation for each new client
  • The name and Logo of your company in clients personal cabinet
  • Up to 10 groups for tickets to meet your SLA with clients
  • Differentresponsible person for different group
  • Standart Bitrix24 Reporting and analytics tools
  • Data and file storage
  • Bitrix24 automations & workflows
  • Tickets prioritization
  • Automations & workflows base on ticket prioritization
  • Ticket type selection
  • Ticket department selection
  • Ability to send a copy of the ticket to multiple emails
  • Online support from the EMCsoft team
  • Unique company domain
  • Client interface branding
  • Adding new fields when creating a ticket
  • Business logic customization
  • All ticket data is stored on your server
  • unlimited agents
  • unlimited tickets per month
  • unlimited for attachment
  • JSON API included*

How the application is installed


Go to Bitrix24 marketplace


Send to the client a link to "clients  personal cabinet"


Install Ticket24



work effectively with your clients!


Our services

What we do

Install your Ticket24.pro right now!