Ticket24

professional ticketing system for bitrix24 platform

  • 1 700+tickets every day
  • 3 000+trusted companies
  • 500 000+users

About Ticket24

A fully integrated ticketing system to Bitrix24 platfrom. It is the important step to building a great customer experience. It's a central hub for all your customer questions, requests, and concerns. Above all, it gives you a complete picture of each customer, so you can offer the right support.

3000+
trusted companies

OUR PLANS

SELECT BEST TARIFF PLANS WHICH IS BEST FOR MATCH FOR YOU

TICKET24.link
Limited version of Ticket24

$25.00
per month

  • Personal cabinet for each client
  • Chat with a client from a task
  • Setting tickets status
  • Sending a copy of ticket chat to the client's email
  • Automatic password generation for each new client
  • The name of your company in clients personal cabinet
  • One group for all tickets
  • One responsible person for all tickets
  • Standart Bitrix24 Reporting and analytics tools
  • Data and file storage
  • Bitrix24 automations & workflows
  • Online support from the EMCsoft team
  • up to 3 Ticket24 users
Ticket24.pro
Pro version of Ticket24

$45.00
per month

  • Personal cabinet for each client
  • Chat with a client from a task
  • Setting tickets status
  • Sending a copy of ticket chat to the client's email
  • Automatic password generation for each new client
  • The name and Logo of your company in clients personal cabinet
  • Up to 10 groups for tickets to meet your SLA with clients
  • Different responsible person for different group
  • Standart Bitrix24 Reporting and analytics tools
  • Data and file storage
  • Bitrix24 automations & workflows
  • Tickets prioritization
  • Automations & workflows base on ticket prioritization
  • Ticket type selection
  • Ticket department selection
  • Ability to send a copy of the ticket to multiple emails
  • Online support from the EMCsoft team
  • Unique company domain
  • up to 25 Ticket24 users
TICKET24.enterprise
Enterprise version of Ticket24 for your business 

$199.00
per month

  • Personal cabinet for each client
  • Chat with a client from a task
  • Setting tickets status
  • Sending a copy of ticket chat to the client's email
  • Automatic password generation for each new client
  • The name and Logo of your company in clients personal cabinet
  • Up to 10 groups for tickets to meet your SLA with clients
  • Different responsible person for different group
  • Standart Bitrix24 Reporting and analytics tools
  • Data and file storage
  • Bitrix24 automations & workflows
  • Tickets prioritization
  • Automations & workflows base on ticket prioritization
  • Ticket type selection
  • Ticket department selection
  • Ability to send a copy of the ticket to multiple emails
  • Online support from the EMCsoft team
  • Unique company domain

  • up to 100 Ticket24 users

How the application is installed


Go to Bitrix24 marketplace


Send to the client a link to "clients  personal cabinet"


Install Ticket24



work effectively with your clients!