Ticket24 team
up to 3 bitrix24 users
$25.00
per month
- Personal cabinet for each client
- Chat with a client from a task
- Setting tickets status
- Sending a copy of ticket chat to the client's email
- Automatic password generation for each new client
- The name and Logo of your company in clients personal cabinet
- Up to 10 groups for tickets to meet your SLA with clients
- Differentresponsible person for different group
- Standart Bitrix24 Reporting and analytics tools
- Data and file storage
- Bitrix24 automations & workflows
- Tickets prioritization
- Automations & workflows base on ticket prioritization
- Ticket type selection
- Ticket department selection
- Ability to send a copy of the ticket to multiple emails
- Online support from the EMCsoft team
- up to 3 agents
- up to 100 tickets per month
- up to 5 Mb for attachment