Ticket24

professional ticketing system for bitrix24 platform

1 700+tickets every day
3 000+trusted companies
500 000+users

Select your plan

Ticket24 installation instructions in four languages

Русский

Инструкция по установке Ticket24!

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English

Installation instructions for Ticket24!

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Spanish

Instrucciones de instalación para Ticket24!

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portugués

Instruções de instalação do Ticket24!

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Full overview of Bitrix24 ticketing system Ticket24.pro

About Ticket24

A fully integrated ticketing system to Bitrix24 platfrom. It is the important step to building a great customer experience. It's a central hub for all your customer questions, requests, and concerns. Above all, it gives you a complete picture of each customer, so you can offer the right support.

3000+

trusted companies

Ticket24.pro

team

$25.00

per month

Personal cabinet for each client
Chat with a client from a task
Setting tickets status
Sending a copy of ticket chat to the client's email
Automatic password generation for each new client
The name and Logo of your company in clients personal cabinet
Up to 10 groups for tickets to meet your SLA with clients
Differentresponsible person for different group
Standart Bitrix24 Reporting and analytics tools
Data and file storage
Bitrix24 automations & workflows
Tickets prioritization
Automations & workflows base on ticket prioritization
Ticket type selection
Ticket department selection
Ability to send a copy of the ticket to multiple emails
Online support from the EMCsoft team
up to 3 agents
up to 100 tickets per month
up to 5 Mb for attachment

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Ticket24.pro

self-hosted on our server

$45.00

per month

Personal cabinet for each client
Chat with a client from a task
Setting tickets status
Sending a copy of ticket chat to the client's email
Automatic password generation for each new client
The name and Logo of your company in clients personal cabinet
Up to 10 groups for tickets to meet your SLA with clients
Differentresponsible person for different group
Standart Bitrix24 Reporting and analytics tools
Data and file storage
Bitrix24 automations & workflows
Tickets prioritization
Automations & workflows base on ticket prioritization
Ticket type selection
Ticket department selection
Ability to send a copy of the ticket to multiple emails
Online support from the EMCsoft team
Unique company domain
Client interface branding
Adding new fields when creating a ticket
Business logic customization
up to 12 agents
up to 1000 tickets per month
up to 50 Mb for attachment

BUY NOW!

Ticket24.pro

self-hosted on your server

$65

per month

Personal cabinet for each client
Chat with a client from a task
Setting tickets status
Sending a copy of ticket chat to the client's email
Automatic password generation for each new client
The name and Logo of your company in clients personal cabinet
Up to 10 groups for tickets to meet your SLA with clients
Differentresponsible person for different group
Standart Bitrix24 Reporting and analytics tools
Data and file storage
Bitrix24 automations & workflows
Tickets prioritization
Automations & workflows base on ticket prioritization
Ticket type selection
Ticket department selection
Ability to send a copy of the ticket to multiple emails
Online support from the EMCsoft team
Unique company domain
Client interface branding
Adding new fields when creating a ticket
Business logic customization
All ticket data is stored on your server
unlimited agents
unlimited tickets per month
unlimited for attachment
JSON API included*

BUY NOW!

Are there any other questions left?

WE WILL BE HAPPY TO ANSWER ALL YOUR QUESTIONS

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How the application is installed

Go to Bitrix24 marketplace

Send to the client a link to "clients personal cabinet"

Install Ticket24

work effectively with your clients!

Our services

What we do

Install your Ticket24.pro right now!

Go to Bitrix24 Marketplace

+370 5 2140106

emin.m@emcsoft.io